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Our Mission

It is the Mission of RED Center to provide a vital public service to our communities using the latest technology, education and training all while maintaining the highest level of Standards and Professionalism to those who have entrusted this Mission to us. We are dedicated to the health and safety of our staff and the communities we serve.

Our Vision

To be the barometer for excellence in public service.

Our Core Values

Customer Service

We believe in excellence in everything we do and nothing is more important to us than the safety of the firefighters and the communities we serve.

Service

We will maintain our trust from those we serve through accountability and transparency.

Respect

We are an emergency dispatch family. We value the role each member plays in the organization.

Honor

We hold the highest esteem for those who came before us and will strive to make the organization better for those who follow.

Servant Leadership

Our Administrative Staff exists to serve. We believe our people are our strongest assets. We promise to lead with honor, humility, and compassion. We will lead with our actions and champion our teams. We will make you strong, support the Mission, and never let you forget how much you are valued.

Northbrook, IL 60062

Business Line: (847) 724-5700

Emergencies: DIAL 9-1-1

© Regional Emergency Dispatch Center 2022

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